GMC Software, the award-winning leader in Customer Communications Management (CCM), announced today that it has become part of a newly integrated company, which will operate under the name Quadient®. Quadient integrates the omni-channel CCM, data quality and postal capabilities of three Neopost sister companies—GMC Software, Human Inference and Satori Software—into one portfolio of solutions to enable customer experience (CX) by improving the customer journey across print, digital and social channels.
Operating autonomously since 2012 under Neopost’s Enterprise Digital Solutions (EDS) division, GMC Software, Human Inference and Satori Software began the process of technical and cultural integration over the past two years. Quadient is the final step in a thorough and fully vetted process of internal integration, continuing to provide world-class support to existing customers and delivering innovation with every release.
About Quadient, formerly GMC Software
Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey. Quadient supports thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.